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However once I joined this computer back to the domain and let it sit for a few days it was also working fine. Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs).

The client has a computer off the domain at home that his work email is tied to and he has never had any Repair Outlook Profile Online of these issues in Cache mode with that device. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Select the button below to launch a diagnostic in the Microsoft 365 admin center.

Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events.We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it.I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).After these instructions, ensure the sync settings are correct and check everything is working well.Before you begin, make sure that your device has the latest operating system and app updates.I’ve unchecked download shared folders when setting up a new Outlook profile.

How to Fix Sync Issues in Outlook or OWA? – A Complete Guide

Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly. Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events.

Professional automation to resolve Microsoft Outlook syncing issues

Before we know the solutions, we will understand a few common causes of the Outlook sync problem. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account.

Method 5: Fixing Sync Issues in Outlook Web Access (OWA)

I’ve tried to set cache mode from 1 year all the way down to a few days. However, with one particular client no matter what changes are made these sync issue still occur. After these instructions, ensure the sync settings are correct and check everything is working well. To make sure there are no issues, click Test Account Settings to test the connection. Test other programs or websites to be sure Outlook is the only problem.

Delays in provisioning of user/mailbox or synchronizing changes in Exchange Online

Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations.

If you paid for Office 365 and Exchange online then you should have support with them. FixTechGuide support for Office 365 Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. If you would like to ask me another question in the future or follow up on your current question, you can add me as a favorite Expert. You'll have the option to do that on your "My Questions" page by clicking the heart icon labeled My Favorite.

Best Microsoft Office 365 Migration Tools in 2025

Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. If your password isn't the problem, you might have a certificate error. If so, you'll see a message that says, "There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority." Check with your email provider for instructions about how to create an app password for your email account. If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10.

These are the only two I've seen have this issue and I was wondering if you've seen this and figured out a 'fix'? Tempted to create a Test Shared Mailbox, but thinking that wouldn't be an accurate test for inbound mail, etc. or just actually tested by the Users at all. Upgrade to Microsoft Edge to take advantage of Outlook stuck updating folders solution the latest features, security updates, and technical support.

Reconfigure Server Settings

However, in some situations these processes can take up to 24 hours.